Greene County Medical Center Visitor Restrictions and Guidelines

The COVID-19 situation remains fluid in Greene County, with an increasing positivity rate along with high transmission/community spread. As we continue to work together to keep our patients, families and healthcare providers safe and healthy, the following visitor restriction policies are currently in place as of October 1, 2021, but are subject to change.  


Designated visitors must be free of any signs of illness. Individuals at high risk for severe disease (e.g., underlying cardiopulmonary disease, poorly controlled diabetes) should not visit. Visitors are required to wear a mask at all times, wash hands with soap and water or use alcohol-based hand foam/gel upon entering and exiting patient’s room. Greene County Medical Center team members will provide instructions if additional PPE is required. All visitors will continue to be screened upon entrance to the Medical Center.


Greene County Medical Center Guidelines: 

      - All visitors MUST wear a mask at all times and social distance regardless of vaccination status

Acute Care:

Effective Friday, October 1, 2021 acute care will not be allowed visitors with the exception of pediatric patients; clinics and medical care departments will be allowed one companion or support person with a patient if deemed medically necessary; and long term care will continue with compassionate care visits only.


Emergency Department, Clinics, Oncology, Outpatient Services, and Surgery, guidelines for non-COVID-19 positive patients:

-       There is to only be visitor per patient during their stay.  In the Event that we have a pediatric patient they will be allowed to have two parents/guardians in the room. (Emergency Department)

-       The visitor must stay in the room at all times.

-       This will be a consistent person and no change out during stay.

-       Visitors must wear a mask at all time.

-       No one under the age of 18 will be allowed to visit.

-       COVID positive patients will not be allowed any visitors during their stay.  

-       In the event that we have to contact a caregiver after visiting hours, we will contact their one designated visitor to come in and be with the patient.

Long Term Care

-       Indoor/in-room visits are temporarily prohibited with the exception of compassionate care visits and visits required by federal disability rights law.

-       Compassionate care visits will be person-centered and case by case with the approval of the Medical Center. 

-       Compassionate care visitors MUST wear a mask at all times and social distance regardless of vaccination status.

-       Outdoor patio visits will be suspended for the time being. 

-       The Medical Center is encouraging technology visits and staff will assist residents and families to set up these visits.

-       Compassionate care and technology visits must be scheduled by calling 515-386-0200. 

Thank you for your support and understanding as we cautiously take this step. We look forward to seeing families and visitors; you have been so incredibly missed! If you have any questions, please feel free to reach out to our Long Term Care Director, Lori Harrah.


Greene County Medical Center Long Term Care must adhere to CMS guidelines which includes 14 days without a new positive case amongst our residents and staff to return to open visitation.  The county positivity rate must also remain under 10% to allow for open visits for all residents. Greene County Medical Center, our Long Term Care, and Public Health remain committed to promoting vaccination, masking, hand washing and all COVID-19 precautionary standards.

The situation with COVID-19 remains fluid. The Medical Center will continue to evaluate information from many sources and make important decisions as the situation changes.